Privacy Policy

This Privacy Policy explains how XTC Search Flights Travel LLC (“XTC Search Flights,” “we,” “us,” or “our”), operator of xtcsearchflights.com, collects, uses, discloses and protects information when you visit our website, call our toll-free line, or make a booking through us.

1. Information we collect

1.1 Information you provide

• Contact details: name, phone number, email address, mailing address
• Travel details: departure port, sail dates, destination sector, cabin preferences, number of travelers
• Booking and payment details: passport information where required for check-in, billing address, and payment card details, processed via our payment provider
• Communications: call recordings, chat transcripts, and emails you send us

1.2 Information collected automatically

• Device and browser type, IP address, and approximate location
• Pages visited, links clicked, referring website, and time spent on site
• Cookies and similar tracking technologies (see Section 4)

2. How we use information

• To search fares, quote pricing, and complete cruise bookings on your behalf
• To communicate about your reservation, including confirmations, date changes and cancellations
• To provide customer support by phone, email or chat
• To send marketing offers and deal alerts, where you have not opted out
• To detect fraud, secure payments, and comply with legal obligations
• To improve our website, forms and search tools

3. How we share information

We share information with cruise lines, airlines, hotels and ground transport suppliers as needed to fulfill your booking; with payment processors to complete transactions; with service providers who support our call center, website hosting and analytics; and with government or port authorities where required for travel documentation. We do not sell your personal information to third parties for their own marketing purposes.

4. Cookies and advertising

We use cookies and similar technologies to remember your search preferences, measure site performance, and show relevant ads on other websites, including through Google Ads and other advertising networks. You can control cookies through your browser settings; disabling cookies may limit some site features. Where required by law, we present a cookie consent banner before setting non-essential cookies.

5. Data retention

We retain booking and communication records for as long as needed to service your reservation, satisfy accounting and legal requirements, and resolve disputes, after which records are deleted or anonymized.

6. Your choices and rights

• Opt out of marketing emails at any time using the unsubscribe link, or by calling +1 866-424-3823
• Request access to, correction of, or deletion of your personal information, subject to legal recordkeeping requirements
• Residents of certain states and countries (including under CCPA/CPRA and GDPR) may have additional rights to access, delete, or restrict processing of personal data; contact us to exercise these rights

7. Data security

We use administrative, technical and physical safeguards, including encrypted payment processing, to protect personal information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Children’s privacy

Our services are intended for adults capable of entering a travel contract. We do not knowingly collect personal information directly from children under 16.

9. Changes to this policy

We may update this Privacy Policy from time to time. Material changes will be posted on this page with an updated effective date.

10. Contact us